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Sesame

Terms of Service

Version: 1.0
Last updated: June 26, 2026 - Effective date: June 26, 2026

Welcome to Sesame!

Let's be honest: reading Terms of Service is about as exciting as watching water boil. We know.

But since Sesame is your new kitchen assistant, it is important that we agree on the basic rules of our relationship. Our goal at MidBox is to simplify your life, not to drown you in legal jargon. We have therefore done our best to keep this document as clear and digestible as possible.

Take a brief moment to read the following (we promise this is the only somewhat bland recipe we will serve you!). By using Sesame, you accept the rules below.

Responsible Entity: MidBox Technologies Inc. (hereinafter "MidBox" or "We").
Address: 6300 avenue Auteuil, Suite 505-147, Brossard, QC, J4Z 3P2, Canada.
Contact: info@midboxtech.com

IMPORTANT NOTICE FOR USERS RESIDING IN QUEBEC:
These Terms contain important clauses regarding the limitation of our liability (Article 8), the automatic renewal of your subscription (Article 5), and the unilateral modification of the contract (Article 9). Please read them carefully. In accordance with the Charter of the French Language, this contract is available in French. In the event of a discrepancy with a translation, the French version prevails for residents of Quebec.

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the "Sesame" mobile application (the "Application") or any related service (the "Services"), you (the "User" or "You") agree to be bound by these General Terms of Use (the "Terms"). You represent and warrant that you have all necessary rights, power, and authority to enter into this contract and to perform your obligations hereunder.

These Terms constitute a legal and binding contract between You and MidBox. If you have not reached the digital age of majority required in your jurisdiction or if you do not accept these Terms in their entirety, you must not use the Application and must uninstall it immediately.

User License: The Application is licensed (not sold) to you. MidBox grants you a limited, revocable, non-exclusive, and non-transferable license to use the Application on your personal devices, in accordance with these Terms. MidBox retains all ownership rights to the Application and its source code.

1.1 DEFINITIONS: THE SESAME HOUSEHOLD

For the purposes of these Terms:

2. ELIGIBILITY AND USER ACCOUNT

2.1 Age Requirement and Eligibility:

General access to the Application and the creation of a user account are reserved for individuals aged 14 or older.

2.2 Protection of Minors and Mental Health:

2.3 Account Security and Responsibility:

You are solely and uniquely responsible for maintaining the logical and physical security of your account and your technical environment. As such:

2.4 Account Sharing and Household Structure:

2.5 Accuracy of Information:

You agree to provide true, accurate, and complete information (specifically regarding your age, weight, and height) when configuring your profile, as this data directly influences the AI's nutritional calculations.

3. HEALTH AND NUTRITION DISCLAIMER

THE SESAME APPLICATION IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE LICENSED CLINICAL ADVICE.

3.1 Informational Nature and Absence of Diagnosis:

The Application provides nutritional estimates (calories, macronutrients, etc.) and meal suggestions generated by automated algorithms and artificial intelligence. This information is distributed for purely informational, educational, entertainment, and general wellness purposes to help you organize a private recipe book. Under no circumstances do they constitute medical or clinical advice, and they must not be used to diagnose, treat, cure, or prevent medical conditions or diseases (such as diabetes, clinical obesity, hypertension, or heart disease).

MidBox does not individually verify, investigate, validate, or review ingredient data and nutritional data generated by AI models or obtained from third-party or collaborative food databases.

3.2 Absence of Management of Severe Allergies and Medical Dietary Restrictions:

MidBox does not support, manage, or securely filter severe food allergies (such as anaphylactic shocks to peanuts or seafood), severe intolerances (celiac disease, etc.), or medically prescribed dietary restrictions. It is your sole and complete responsibility to validate the safety, ingredient accuracy, and physical composition of food before any ingestion.

3.3 Absence of Warranty of Accuracy and Non-Reliance Clause:

Due to the lack of individual verification mentioned in Section 3.1, MidBox does not validate or individually review ingredient data and nutritional data generated by AI models or obtained from third-party or collaborative food databases. These databases and algorithms carry inherent and recognized margins of error. The Application may underestimate critical nutritional values or fail to flag hidden allergens in an imported recipe. Consequently, the User expressly acknowledges that the Application's data is indicative, not guaranteed to be error-free, and agrees not to rely on it exclusively to govern their diet.

3.4 Mandatory Prior Medical Consultation:

The use of the Application does not create any doctor-patient or clinician-client relationship between You and MidBox. The Application in no way replaces evaluation or treatment by a physician or a registered dietitian-nutritionist. The User agrees to:

4. ARTIFICIAL INTELLIGENCE (AI) AND HALLUCINATIONS

The Application uses generative artificial intelligence models provided by third parties for certain features, including recipe importation, image generation, and automated culinary suggestions.

4.1 Risk of Hallucinations:

You understand and agree that AI is a probabilistic technology that may generate "hallucinations," meaning content that appears plausible and factual but is incorrect, inconsistent, or invented.

4.2 Responsibility for Verification:

You assume full responsibility for verifying any instruction, recipe, substitution, or advice generated by the AI before executing or consuming it. MidBox is not liable for failed culinary results or damages resulting from reliance on raw AI outputs. As artificial intelligence has no knowledge of your medical history or actual allergies, it is your exclusive responsibility to ensure that any ingredient or substitution suggested by our interactive features is safe for you and your guests.

4.3 Image Generation:

Images of dishes generated by AI (identified by the ✨ icon or the mention "AI Image") are artistic representations. They do not guarantee that the cooked dish will look like this.

4.4 Safety Mechanisms:

We implement filters (via our AI providers) aimed at limiting the generation of dangerous or inappropriate content. However, these filters are not infallible. The absence of a specific warning on a recipe does not guarantee its safety. You remain the sole judge of a preparation's safety.

4.5 Intellectual Property of AI-Generated Content:

4.6 Voice Readback in Cooking Mode (One-Way Text-to-Speech):

The Application integrates a culinary helper feature called "Voice Readback in Cooking Mode".

5. SUBSCRIPTIONS AND PAYMENTS

5.1 Relationship with Third-Party App Stores:

The purchase of the Application or a subscription constitutes a direct contract between you and the third-party app store from which you download the Application (such as Apple's App Store or Google's Play Store). Consequently:

5.2 Automatic Renewal:

Your subscription will renew automatically at the end of each period (monthly or annual) at the current price, unless you cancel it at least 24 hours before the end of the current period. Payment will be charged to the account linked to the relevant third-party app store upon confirmation of purchase and at each renewal.

5.3 Account Management, Cancellation, and Deletion:

5.4 Refund Policy (and Specific Rights in Quebec):

5.5 Price Changes:

MidBox reserves the right to modify subscription rates at any time. Any price change will take effect at the start of the next subscription period following reasonable notice (generally sent by the operator of the relevant app store or by email). If you have not canceled your subscription before its renewal, you are deemed to have accepted the new rate.

5.6 Display Errors:

Despite our efforts, pricing errors may occur. MidBox reserves the right to correct any manifest pricing error (e.g., a negligible price due to a computer bug) and to cancel or refuse any transaction made at that erroneous price, even after receipt of an order confirmation.

5.7 Promotional Codes:

MidBox may occasionally issue promotional codes or special offers. These codes are not exchangeable for cash, cannot be sold to third parties, and expire automatically on the date indicated. MidBox reserves the right to cancel any promo code in the event of abuse or fraud.

6. INTELLECTUAL PROPERTY AND CONTENT IMPORT

6.1.1 Import and Digitization Tools (Text, Web, and Print):

The Application makes neutral technological intermediation features available to you, allowing you to digitize, parse, and import cooking recipes at your express request via: (i) a public third-party website URL; (ii) the clipboard (text copy); or (iii) optical character recognition (OCR) via the camera. The Application acts solely as a passive automated technical tool and does not publish or distribute recipes by default.

6.1.2 Strict Prohibitions:

It is strictly prohibited to use the Application to import content originating from:

MidBox reserves the right to technically block imports from certain domains (Blacklist) at its sole discretion.

6.1.3 Responsibility and Content Moderation:

6.2 License Granted to MidBox:

By importing or creating content in the Application, you retain your copyrights, but you grant MidBox a worldwide, perpetual, non-exclusive, and royalty-free license to:

Privacy Note: This license gives MidBox no right to sell your personal recipes or your identifiable data to third parties.

6.3 Copyright Policy (Notice and Notice):

MidBox respects the intellectual property of others. If you believe that content on the Application violates your rights, please send a notice compliant with the Copyright Act to: info@midboxtech.com.
The notice must contain: (a) the signature of the holder; (b) the description of the protected work; (c) the precise location (URL/App Link) of the infringing material; (d) your contact details.

6.4 Indemnification:

You agree to indemnify, defend, and hold harmless MidBox, its directors, employees, and shareholders against any claim, damage, or expense (including legal fees) arising from: a) Your violation of a third party's copyrights via the import tool; b) Your circumvention of technical protection measures (paywall, authentication); c) Your violation of a third-party site's terms of use.

IN THE EVENT OF A DISPUTE, you agree to:

HOWEVER, this indemnification clause does NOT apply if:

6.5 Comments and Suggestions:

If you choose to transmit ideas, feature suggestions, or comments ("Feedback") to us, you agree that MidBox may use this Feedback without any restriction or compensation to you. You irrevocably assign to us all intellectual property rights related to these suggestions worldwide.

7. CODE OF CONDUCT AND SECURITY

7.1 Code of Conduct and Prohibited Uses:

It is strictly prohibited to use the Application or its AI features to:

Any failure to comply with these rules may result in the immediate suspension or termination of your account, without refund of remaining subscription periods.

7.2 Sanctions and Termination for Cause:

8. LIMITATION OF LIABILITY

READ THIS SECTION CAREFULLY. IT LIMITS THE LIABILITY OF MIDBOX TOWARDS YOU.

8.1 General Limitation:

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MIDBOX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, NOR FOR LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR ACCESS TO OR USE OF THE APPLICATION.

8.2 Monetary Cap:

IN NO EVENT SHALL MIDBOX'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE APPLICATION EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO MIDBOX FOR THE USE OF THE APPLICATION DURING THE LAST TWELVE (12) MONTHS.

8.3 Specific Exclusions:

MidBox specifically disclaims any liability for:

8.4 APPLICATION IN QUEBEC (SPECIAL PROVISIONS):

For consumers residing in Quebec: Quebec laws, including the Consumer Protection Act, do not allow certain exclusions or limitations of liability. Consequently, some or all of the limitations and exclusions of liability set forth in these terms may not apply to you.

HOWEVER, regarding artificial intelligence features:

9. MODIFICATION OF TERMS

We may update these Terms to reflect changes in our services or the law.

9.1 Method of Communication:

Any notice of modification will be sent to you by email to the address associated with your Sesame account at the time of registration or update. It is your sole responsibility to maintain an active and valid email address. Due to technical authentication constraints (specifically for accounts linked via a third-party Single Sign-On (SSO) provider), any request to update your contact email address must be sent to our technical support at info@midboxtech.com. The sending of the email by MidBox to the registered address constitutes a valid and binding notification, even if your inbox is full or the address is obsolete.

9.2 For Users Outside Quebec:

Your continued use of the Application after the publication of changes constitutes your acceptance.

9.3 For Consumers Residing in Quebec:

If we modify an essential clause of this contract or if the modification increases your obligations or reduces ours, we will send you a written notice at least 30 days before the modification comes into force. This notice will clearly indicate:

10. DATA PROTECTION AND ARTIFICIAL INTELLIGENCE

10.1 AI Processing and Third-Party Hosting:

To provide advanced features (e.g., recipe digitization, culinary assistance, navigation), the Application transmits certain non-identifying data to our third-party artificial intelligence service and hosting infrastructure providers.

10.2 Warning on Free-Text Input:

If you voluntarily include personal or health information in a free-text field (e.g., typing "My name is Guy and I am allergic to nuts" in the chat with the AI), this data will be processed by the AI. We advise you to remain factual in your queries.

10.3 Place of Processing (Law 25):

Artificial intelligence processing servers are located outside Quebec (primarily in the United States). By using the Application, you consent to this transfer necessary for the provision of the technological service.

10.4 Service Improvement:

In accordance with Article 6.2, culinary data (recipes, photos) may be used in an anonymized and aggregated manner to improve the accuracy of our models, unless an opt-out option is available in the settings.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law:

These Terms are governed by the laws of the province of Quebec and the applicable federal laws of Canada.

11.2 Jurisdiction:

11.3 CLASS ACTION WAIVER:

For users outside Quebec: TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW OF YOUR JURISDICTION, YOU AGREE THAT ANY DISPUTE WILL BE SETTLED ON AN INDIVIDUAL BASIS. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, GROUP ACTION, OR COLLECTIVE ARBITRATION AGAINST MIDBOX.

If this waiver is found to be invalid or unenforceable by a court of your jurisdiction, then this specific clause will be deemed unwritten, but the other provisions (notably the choice of competent court in Montreal) will remain in force.

12. TECHNICAL SUPPORT AND SERVICE EVOLUTION

12.1 Updates and Service Evolution:

Our goal is to continuously improve Sesame. We regularly deploy patches and new features. However, MidBox reserves the right to modify, suspend, or withdraw any feature of the Application at any time, for technical, economic, or legal reasons, without obligation of compensation. We cannot guarantee a fixed schedule of updates or the indefinite maintenance of specific features.

12.2 Absence of Warranty of Results and Limitations of Warranty ("As Is"):

Exclusion of Warranty of Dietary, Physical, or Culinary Results: The Sesame Application is a culinary organization and general information tool. MidBox expressly disclaims any warranty of result or achievement of personal goals. MidBox does not guarantee that using the Application or following the AI's estimates will allow you to achieve a weight goal, improve your health status, cure or prevent a disease, or successfully prepare or cook imported or generated recipes. The User assumes full responsibility for the physical, health, and culinary results arising from their use.

Provision of Service "As Is" (To the Extent Permitted by Applicable Law): SUBJECT TO MANDATORY STATUTORY WARRANTIES OF PUBLIC ORDER PROVIDED BY THE LAWS OF YOUR JURISDICTION (NOTABLY THE CONSUMER PROTECTION ACT FOR QUEBEC RESIDENTS AND EUROPEAN DIRECTIVES ON CONSUMER RIGHTS), THE APPLICATION AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MIDBOX DISCLAIMS ALL OTHER WARRANTIES, IMPLIED OR EXPRESS, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MidBox does not warrant that the Application will be uninterrupted, secure, or free of minor errors.

12.3 Compatibility and Connection:

Sesame is designed to run on the last two (2) major versions of the iOS and Android operating systems. We do not guarantee operation on older devices, beta versions, or devices whose operating system has been unofficially modified (e.g., "jailbreak", "root", or custom ROM). The use of the Application requires an internet connection. Mobile data fees charged by your telephone operator are entirely at your expense. In addition, you must comply with applicable third-party terms of use when using the Application (for example, not violating the terms of service of your mobile data provider or your internet service provider).

12.4 Customer Service:

Customer service is available exclusively by email at info@midboxtech.com. We do not provide telephone support. Although we aim to respond quickly, no specific response time is guaranteed. The service is offered in French and English.

12.5 Product End of Life (Discontinuation of Service):

In the event that MidBox decides to permanently cease the operation of Sesame:

12.6 Third-Party Links and Content:

The Application may display, include, or make available third-party content (data, recipes, web links). MidBox exercises no control over these resources. You acknowledge and agree that MidBox is not responsible for the accuracy, legality, decency, or copyright compliance of such third-party content. Access to these external resources is entirely at your own risk and peril and is subject to the terms of use of said third parties.

12.7 Beta Features:

MidBox may occasionally offer experimental or "Beta" features for testing. These features are provided "as is," may be unstable, and may be withdrawn at any time without notice. They are not subject to the same service warranties as the main Application.

13. GENERAL PROVISIONS

13.1 Severability:

If any clause is found to be illegal or unenforceable, it will be deemed unwritten without affecting the validity of the other clauses.

13.2 Force Majeure:

MidBox is not responsible for delays or failures caused by events beyond its control (outages or interruptions of hosting servers or third-party telecommunication networks, strikes, pandemics).

13.3 Entire Agreement:

These Terms constitute the entire agreement between the parties concerning the use of the Application.

13.4 Non-Waiver:

The failure of MidBox to require the performance of a clause of these Terms, or to tolerate a temporary breach, shall in no case be interpreted as a waiver of its rights. We reserve the right to strictly enforce these Terms at any later time.

13.5 Assignment and Transfer of Contract:

13.6 General Indemnification:

13.7 Export Restrictions:

You represent and warrant that you are not located in a country subject to a U.S. or Canadian government embargo, and that you are not listed on any denied or restricted parties list by these governments.

13.8 Survival of Obligations:

Provisions which, by their nature, must survive the termination or expiration of this contract shall remain in force after the closure of your account, including notably the articles relating to:

13.9 No Partnership Relation:

You agree that no joint venture, partnership, employment, or agency relationship exists between you and MidBox as a result of these Terms or your use of the Application.

13.10 Geographic Restrictions:

The Application is administered by MidBox from Canada. We do not guarantee that the Application is appropriate or available for use in other jurisdictions. If you access the Application from abroad, you do so on your own initiative and are entirely responsible for compliance with applicable local laws.